Every Neopulsewear tee, hoodie, tank top and cap is in stock and ready to ship from our warehouse in the United States. This page explains where we ship, how long delivery takes and what it costs.

Where We Ship

We ship to addresses within the United States only, including all 50 states, Alaska and Hawaii. We do not accept international orders.

Shipping Method and Carriers

We offer one shipping method: Standard Shipping. Orders are sent with USPS, UPS, FedEx or DHL, depending on your address and the package.

Shipping Costs

The shipping cost for your order is always shown at checkout before you pay.

Delivery Time

• Processing: up to 3 business days to prepare and pack your order. Processing time is already included in the 5–11 business day total.
• In transit: up to 8 business days with the carrier.
• Business days are Monday to Friday, excluding US public holidays.

Delivery times are estimates, not guarantees. Carrier delays, severe weather and holiday peaks can occasionally add time.

Order Tracking

When your order ships, you will receive a confirmation email with a tracking number. You can also check the latest status at any time on our Track Order page using your order number.

Changing or Canceling an Order

Need to change your address or cancel? Email [email protected] as soon as possible with your order number. Changes and cancellations are only possible before your order enters processing or shipment. Once it has been processed or shipped, we can no longer change it, but you can still use our Returns & Refunds Policy.

Damaged, Incorrect or Lost Packages

If your order arrives damaged, defective or incorrect, email us within 7 days of delivery with your order number, a short description and clear photos. We will send a replacement, issue a refund or offer another suitable solution at no cost to you. If your package appears to be lost in transit, contact us with your order number and we will work with the carrier to resolve it.

Address Accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us right away so we can try to correct it before the order is processed.